Our preferred contact method is for you to use the quote request forms on our website.
If we are provided all the information that we need, then this is the fastest method to receive your quote.
For Enquiries to export pet(s) from Australia , please use the International quote request form,
but if you have a general export enquiry, then send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
For Enquiries to import pet(s) into Australia , please use the Import quote request form,
but if you have a general import enquiry , then send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Please be aware that we are receiving a large number of export and import requests currently and we are working through them as soon as we possibly can.
Be aware that sometimes we have to wait until we receive information from airlines or other partners in order to be able to complete your quote request.
If you do need to call to discusss your quote
Toll Free Number within Australia: 1300 788 770
Tel: +61 2 9700 7223
Postal Address:
PO Box 510
Mascot NSW 1460
International Head Office:
16 Beresford St
Mascot NSW 2020