• If your pet hasn't traveled internationally previously, we can deliver your pet carrier a week ahead of departure. This is a good idea to get your pet used to the traveling kennel by sleeping in it one or more nights.
• Let us know in advance of any special feeding or medical requirements for your pet.
• Have your pet's vaccinations up to date and vaccination certificate handy.
• For international travel it is advisable to contact us approximately 6 weeks prior to departure. In some cases we need to start preparations 6 months ahead. This it to ensure that we can satisfy all government requirements for your destination country.
• Ensure that your cats are secured indoors the night before departure.
• Exercise your dog within 24 hours of departure to burn off some excess energy.
• Send a familiar toy or old t-shirt with your scent on it when your pet travels. This helps to keep your pet calm during transit.

Allow your pet to get used to travelling conditions before you fly.

Exercise your dog within 24 hours of departure to burn off some excess energy.

• Unless medically necessary, for the comfort of your pets, do not feed them on the day of departure.
• Do not sedate your pets, except under veterinary instructions.
• Don't have your cats roaming free when removalists are about, as they will often be afraid and hide away.
• Don't send unnecessary items with your dog or cat. The only items to travel with them are:


- Essential medication
- A small familiar toy
- A piece of material, or old t-shirt with your scent on it
- If your pet has special dietary needs, then send a sufficient amount.

Need more information?

Do not feed your pet on the day of departure.

Warning: Cats may roam or hide away.